Policies at
L'Oasis Points of Light
Notice To All our Valued Customers
Our Policy on Booking Appointments
Appointments
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Although a 15 minute grace period is offered, we encourage you to come at least 10 minutes before start of your session time if you are a new customer.
Any appointment to our services is a commitment between you and L’Oasis Points of Light. We intend to honor our commitment to you, and we expect you to do the same.
All appointments will require a form of payment (credit or debit card) to be placed on file. Note that your information will be securely saved in our database server, and will not be made public. ( your safety matters to us)
Rescheduling your appointment 3 times in a row will result in a 25% charge. We have to be fair to other customers who really need the time.
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Cancellation:
A 24 hour cancellation or reschedule notice will prevent you from being charged for no show.
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Exchange and Refund:
Due to the quality of products and services that we offer, L’Oasis Points of Light does not do Refund or Exchange.
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We value your business and we thank you for your consideration.
L’Oasis Point Of Light Management
March 2021
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